Order Cancellation Policy

At aurasa.shop, we prioritize fast and efficient order processing. Please read our cancellation policy carefully to understand how it works.

1. Order Processing Timeline

  • Orders are processed and shipped within 1 business day after confirmation.
  • Once an order is shipped, it cannot be canceled.

2. Cancellation Window

  • Cancellation is only possible before the parcel is shipped.
  • If you wish to cancel your order, please contact us within 24 hours of placing your order.

3. How to Cancel Your Order

To cancel your order, reach out to us via:

Provide the following details:

  • Your Order Number
  • Reason for cancellation

4. After Shipping

Once your order has been shipped, cancellation is no longer possible. However, you may refer to our Return & Exchange Policy if you’re unsatisfied with your purchase after receiving it.

5. Refund for Canceled Orders

  • If the cancellation request is approved, the refund will be issued as store credit or via your original payment method within 5-7 business days.
  • For COD orders, refunds will be processed as store credit.

We recommend reviewing your order carefully before placing it. If you have any questions or need assistance, feel free to contact us.

Thank you for choosing aurasa.shop!